Shipping Policy

Shipping Policy

Delivery time = Processing time + Shipping time

We have a processing time of 1–3 business days (Monday to Friday). Orders placed before 5:00 PM (EST – Eastern Time, Canada) will begin processing on the same day. All products go through a short processing procedure before they are shipped.

After processing, the average shipping time is 4–7 business days. In total, you can expect a delivery time of approximately 5–10 business days from the moment your order is placed.

Delays

During periods of unexpected high demand, delivery may take slightly longer than usual. We do everything we can to process orders as quickly as possible and appreciate your understanding if delays occur.

We will keep you informed and always aim to minimize any delays.

Shipping Service

For the delivery of our orders, we work with reliable shipping partners such as Canada Post, UPS, and FedEx.

Thanks to these partnerships, you benefit from secure delivery and always have access to real-time tracking information, allowing you to easily follow your package.

Extras

To make your shopping experience as enjoyable as possible, we offer various benefits.

Orders above a certain amount qualify for free shipping. In addition, you may choose insured shipping with priority handling for a small additional fee.

This ensures that your order is handled with the greatest possible care.  

Tracking

Every order is provided with tracking information, allowing you to closely follow the progress of your package from the moment it is shipped until it is delivered to you.

Customer Service

Our customer service team is always available to answer your questions or assist you with any concerns. We strive to provide the best possible service and do our utmost to make your experience as smooth and enjoyable as possible.